Delete Account

Buyers: delete it in the app

1. Open the Ghar Dabba buyer app on your phone.
2. Sign in with the phone number linked to your account.
3. Open Account and choose Delete Account.
4. Read the confirmation, tick it, and confirm.

It happens immediately and cannot be undone. The website does not hold buyer accounts, so deletion has to happen in the app, where your orders and plans live.

What is removed, and what stays

Removed straight away

• Your profile — name and phone number.
• Every saved delivery address.
• Your sign-in: the account is closed and the app signs you out.

Cancelled, not erased

• Active tiffin plans are cancelled with the kitchen rather than deleted, so the kitchen keeps a record of the cancellation. Deliveries stop from the next scheduled slot.

Kept

• Completed orders, with the name, contact number and address used for each of them. A home kitchen has to be able to trace a meal back to a delivery for food-safety reasons, and tax records must be kept for years.
• Ratings and reviews you left, shown to the kitchen with your first name only.

If you want those remaining copies erased too, email us from the number on your account and say which orders. We erase or anonymise whatever we are allowed to, and tell you what we could not remove and why.

Kitchens and delivery partners

The Seller app and the Delivery app do not have a delete button yet, so ask us and we will do it for you. Email contact@ghardabba.com from your registered phone number and say which account — kitchen or delivery partner.

We suspend the listing as soon as we see the request, then remove the account once any open order, dispute or unsettled amount is closed out — deleting a kitchen mid-week would strand everyone subscribed to it. Your licence number and ID details go with the account; order and earnings records are kept as above.

Before you delete

• You cannot recover the account, its history, or the same login afterwards.
• Settle anything outstanding — a cash order in flight, or dues on the ledger.
• Kitchens: if you just need a break, close your slots instead. Pausing is reversible; deletion is not.
• Delivery partners: finish the jobs you have already claimed.

Need help?

If the app will not let you delete your account, or you signed in with a number you can no longer access, email contact@ghardabba.com. We will ask you to confirm who you are before we touch the account. Our privacy policy explains the rights you have over the data we hold.