Delete Account

Buyers: delete am inside app

1. Open the Ghar Dabba buyer app for your phone.
2. Sign in with the phone number wey dey linked to your account.
3. Open Account and choose Delete Account.
4. Read the confirmation, tick am, and confirm.

E dey happen immediately and you no fit undo am. The website no dey hold buyer accounts, so deletion must happen inside app, where your orders and plans dey.

Wetin dem dey remove, and wetin dey stay

Wetin dem dey remove straight away

• Your profile — your name and phone number.
• Every delivery address wey you don save.
• Your sign-in: dem close the account and the app go sign you out.

Wetin dem cancel, no be erase

• Active tiffin plans, dem dey cancel am with the kitchen instead of deleting am, so the kitchen keep record of the cancellation. Deliveries stop from the next slot wey dem schedule.

Wetin dem keep

• Order wey don complete, with the name, contact number and address wey dem use for each one. Home kitchen must fit trace meal back to delivery for food-safety reason, and dem must keep tax records for years.
• Rating and review wey you leave, dem dey show am to the kitchen with your first name only.

If you want make dem erase the copies wey remain too, email us from the number on your account and talk which orders. We go erase or anonymise wetin law allow us, and tell you wetin we no fit remove and why.

Kitchen dem and delivery partner dem

Seller app and Delivery app no get delete button yet, so ask us and we go do am for you. Email contact@ghardabba.com from your registered phone number and talk which account — kitchen or delivery partner.

We dey suspend the listing as soon as we see the request, then remove the account once any open order, dispute or amount wey dem never settle don close — deleting kitchen middle of week go leave everybody wey subscribe to am stranded. Your licence number and ID details go with the account; order and earnings records, we dey keep am as we talk above.

Before you delete

• You no fit recover the account, its history, or the same login afterwards.
• Settle anything wey dey outstanding — cash order wey dey on the way, or dues on the ledger.
• Kitchens: if na just break you need, close your slots instead. Pause dey reversible; delete no be so.
• Delivery partners: finish the jobs wey you don already claim.

You need help?

If the app no gree make you delete your account, or you sign in with number wey you no fit access again, email contact@ghardabba.com . We go ask you to confirm who you be before we touch the account. Our privacy policy talk about the rights wey you get over the data wey we hold.