Privacy Policy
Last updated: May 2026
1. Information We Collect
When you use Ghar Dabba, we collect:
- Account information — your phone number, name, and delivery address.
- Order information — your meal preferences, subscription plan, pause/resume history, and feedback.
- Usage data — how you interact with our website and app.
2. How We Use Your Information
- To process and deliver your tiffin subscriptions.
- To communicate with you about your orders, delivery updates, and support requests.
- To improve our service based on your feedback and usage patterns.
- To comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share your information only with:
- Delivery partners solely for fulfilling your orders.
- Service providers (payment processing, cloud hosting) who are bound by confidentiality agreements.
- Law enforcement if required by law.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide the service. If you delete your account, we delete your personal information within 30 days, except where retention is required by law.
5. Your Rights
- Access — request a copy of your data.
- Correction — update inaccurate information.
- Deletion — delete your account and data at any time from the dashboard.
- Withdrawal of consent — stop us from processing your data by deleting your account.
6. Security
We use industry-standard encryption (HTTPS, Firebase Security Rules) to protect your data in transit and at rest. Phone authentication is handled by Firebase Auth.
7. Contact
For privacy-related inquiries, reach us on WhatsApp.